Leverage Infrastructure Software for Continuing Success
Ensure Strategic Agility in an Ever-Changing Landscape
Infrastructure software is a pivotal category of enterprise software that underpins the information technology operations and architecture of a business. This comprehensive suite includes a variety of systems and tools essential for establishing and maintaining robust computing environments. Key components of infrastructure software encompass:
- Data Management: Systems that ensure the integrity, storage and accessibility of business data.
- Security: Tools that protect the enterprise from cyber threats and ensure data privacy and compliance.
- Application Development: Platforms that facilitate the creation, testing and deployment of business applications.
- IT and Network Operations: Solutions that manage and optimize the performance of IT and network resources.
These foundational capabilities are crucial for businesses to develop and manage their computing environments effectively, ensuring operational continuity and strategic agility in a rapidly evolving digital landscape.
How We Help
- Navigate and influence the IT organization: Infrastructure by its very nature almost always has the IT organization as a primary buyer or influencer. However, the structure of IT and their buying organizations continue to evolve and often become more complex. Alexander Group provides insights into the modern IT organization and the implications for Marketing and Sales coverage, selling roles and corresponding sales plays.
- Leverage PLG and SLG motions: Product-led growth (PLG) and sales-led growth (SLG) strategies must work in tandem to achieve above-market growth. Alexander Group assists clients in deploying these strategies to capture higher Average Selling Prices (ASPs) with c-suite buyers (CTO, CIO, CSO etc.) within enterprise customers or develop robust PLG motions that reduce friction for developers and engineers, managing customer acquisition costs and cost-to-serve.
- Migrate to the cloud: Some tech infrastructure companies are still transitioning from on-prem solutions to cloud-based deployment models, and many companies are developing SW platforms which have implication for both sales, and customer success. Alexander Group helps design solutions to manage this transition, from process design to coverage needs and sales compensation plan design.
- Align on the optimal coverage model – An inappropriate coverage model can impact customer experience and result in high costs or lost revenue. Alexander Group designs and deploys coverage models aligned with customer and business needs. Examples include evaluating the fit of bifurcated hunter/farmer account executive models versus rancher roles responsible for new and existing customers, deploying product and technical specialists, and defining customer success roles and rules of engagement for renewals and expansion opportunities.
- Manage the implications of multiple or changing pricing models: Most tech infrastructure companies use a combination of pricing models, including Perpetual, Subscription, and increasingly, Consumption or Usage-Based models. Alexander Group helps clients navigate the complexities and implications, including role design and tactical elements like sales compensation, to motivate behavior across multiple models.
- Leverage partners to increase reach and opportunities: Partnerships are critical for successful customer implementation, unlocking new opportunities, and scaling growth. Often partners, have unique access to your IT and Infrastructure buyers, but getting them to activate this motion is difficult. To increase success AGI helps ensure your company is focused on the right partners (ISVs, VARs, SIs. MSPs), has the right partner incentive program, and the right level of coverage and talent to enable to support the partners.
Technology Insights
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Open Opportunities Briefing Offers- Digital Insights Study Digital means changing how companies engage with customers and enable their commercial teams. Determining where and when your customers interact with your products and solutions can impact your organization’s digital maturity and where to guide your investments.
- Marketing Insights Study Over 150 marketing executives were interviewed to determine the marketing initiatives being prioritized to maximize customer lifetime value. From marketing roles and resource allocation to marketing mix, channels and spend, get the latest insights on where marketing leaders are investing to advance their organization’s marketing maturity.
- Revenue Operations Survey Over 200 executives in sales and revenue operations were surveyed across Business Services, Financial Services, Manufacturing and Distribution, MedTech, Health and Wellness, Media and Technology to determine the leading practices of world-class revenue operations organizations.
- Sales Compensation Hot Topics Survey Over 350 sales compensation leaders across seven industries provided insights on key sales comp topics including costs, quota planning and attainment, profitability, AI’s impact on comp, global comp practices, marketing comp practices and client/deliver services comp practices.
- XaaS Research: Revenue Models and Productivity Explore industry trends, insights and frameworks from top revenue leaders on expansion growth and ILAER models, and recommendations for increasing sales performance and revenue growth in a XaaS environment. How does your firm compare?
Upcoming Technology Events
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B2B Marketing: Marketing, Product & Digital Strategies for Growth
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