Fueling the Digital Economy
Empowering Technology Organizations with Cutting-edge Software Solutions
Application software encompasses a diverse range of companies dedicated to delivering functional business applications. These organizations primarily cater to a B2B audience, but many also serve B2C customers or operate within a hybrid model. The offerings within this segment can be categorized into three main areas:
- Business Process Automation: This category includes a suite of tools designed to support and enhance business functions across an enterprise. Key solutions in this space feature enterprise resource planning (ERP), customer relationship management (CRM), product lifecycle management (PLM) and a variety of other specialized software.
- Business Intelligence: These are procedural software tools that specialize in data mining, performance benchmarking and descriptive analytics. They are instrumental in transforming data into actionable insights, aiding businesses in decision-making processes.
- Consumer Applications: A broad set of software solutions aimed at consumer use cases. These applications are designed with the end-user in mind, providing functionality and convenience for a variety of everyday tasks and activities.
Each category within the application software segment is integral to the modern business landscape, offering critical tools and resources that drive efficiency, innovation and competitive advantage.
How We Help
- Segment TAM & place bets: Being ‘everything to everyone’ is a tempting proposition, but successful application companies make strategic bets about where to focus their commercial efforts. Merging quantitative data science and qualitative market insights, AGI works with clients to make tough decisions in prioritizing marketing and sales focus by segment, product, and geography, maximizing ROI and delivering results
- Focus on business buyers: World-class SaaS solutions provide wide-ranging value, often impacting multiple business functions through a variety of use cases. In turn, buyers are complex, each with different profiles, expectations and financing capabilities. We work with clients to arm sellers with the insights they need to tactfully target and address different buyers, improving win rates and driving new logo conversion.
- Optimize the coverage model: Amidst ever-evolving product offerings, use cases, pricing models and buyer profiles, the coverage model can make or break performance. When deployed in alignment with the customer lifecycle and with internal clarity on role-level expectations and rules of engagement, the coverage model can prove to be a strategic advantage. Alexander Group works with clients to design go-to-market models that cover the full range of Identify, Land, Adopt, Expand and Renew, tackling tough questions like single account ownership vs. a bifurcated hunter-farmer model, the usage of overlay specialist roles, and clarify renewal and expansion responsibility.
- Prioritize adoption: XaaS has flooded the market, making it common for a single company to spend on upwards of 50 applications in a given year. As financial pressures mount on companies to rationalize their tech stacks, adoption and usage are more relevant than ever. We help companies develop Customer Success models and other adoption-oriented programs to drive usage and improve customer experience, leading to custo mer retention and long-term opportunities for account expansion.
- Manage multiple pricing models: Most XaaS companies deploy multiple pricing models simultaneously, including One-Time, traditional Subscription, and Consumption. Alexander Group helps clients navigate the complexities and implications, including coverage and role design and tactical elements like revenue realization, to drive long-term profitable growth.
- Align compensation with strategy: Companies that get sales comp right see a 5-10% bump in overall performance. As the leader in XaaS compensation for over 20 years, Alexander Group boasts best-in-class benchmarks and best practices to help clients tackle their toughest challenges, including choosing ACV vs. TCV, compensating for multi-year deals, crediting on renewals, and deciding when to ‘double comp’ multiple roles.
Technology Insights
Participate in Our Research
Open Opportunities Briefing Offers- Digital Insights Study Digital means changing how companies engage with customers and enable their commercial teams. Determining where and when your customers interact with your products and solutions can impact your organization’s digital maturity and where to guide your investments.
- Marketing Insights Study Over 150 marketing executives were interviewed to determine the marketing initiatives being prioritized to maximize customer lifetime value. From marketing roles and resource allocation to marketing mix, channels and spend, get the latest insights on where marketing leaders are investing to advance their organization’s marketing maturity.
- Revenue Operations Survey Over 200 executives in sales and revenue operations were surveyed across Business Services, Financial Services, Manufacturing and Distribution, MedTech, Health and Wellness, Media and Technology to determine the leading practices of world-class revenue operations organizations.
- Sales Compensation Hot Topics Survey Over 350 sales compensation leaders across seven industries provided insights on key sales comp topics including costs, quota planning and attainment, profitability, AI’s impact on comp, global comp practices, marketing comp practices and client/deliver services comp practices.
- XaaS Research: Revenue Models and Productivity Explore industry trends, insights and frameworks from top revenue leaders on expansion growth and ILAER models, and recommendations for increasing sales performance and revenue growth in a XaaS environment. How does your firm compare?
Upcoming Technology Events
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B2B Marketing: Marketing, Product & Digital Strategies for Growth
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Women Revenue Leaders Forum
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Marketing Symposium
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Sales Compensation Symposium
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Sales Compensation Symposium
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Sales Compensation Symposium
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Sales Compensation Symposium
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Executive Forum
The Breakers | Palm Beach, Florida
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Practice Leadership
Alexander Group Can Help
Navigate market challenges and shifting consumption patterns to drive profitable revenue growth.