Short & Long-Term Talent Approaches & Solutions

Attracting and retaining the right talent is a challenge that existed before the pandemic. Having the right combination of skills and competencies will become more crucial as the transition to virtual selling and new forms of customer engagement – accelerate. Revenue operations plays an important role in harnessing the lessons of managing in turbulent times and applying them for improved talent management moving forward. What have companies done to retain their best talent in the current environment? What strategies are they pursuing to acquire the right skills and capabilities for the future? What actions should operations teams be taking today to prepare for a return to growth?

This Ops Forum Think Tank discussion included topics like:

• Change your talent profile to recruit individuals and skill sets for your new commercial model
• Evolution of the commercial operations role in the talent attraction process
• New tools, training and other enablers that equip manager coaching in a virtual setting

Need help in building the business case to attend the Leadership Forums? Contact our senior director & Forum lead—Betty Corrado.